KYC (Know Your Customer) is a passport verification process that confirms your identity. Why is verification needed? After passing KYC, you will have access to operations with fiat currencies: rubles, dollars, and UAE dirhams. We will restore your account access by passport if you forget your password. Also, through verification, the exchange protects itself and you from 'dirty' money obtained illegally: terrorism, money laundering.

This is a service that provides analysis and monitoring of cryptocurrency transactions on the blockchain, aimed at preventing illegal activities related to money laundering. By using our service, you protect yourself from fraudsters and stolen coins.

Electronic currency exchanges are instant. The time for cryptocurrency transfers depends on the speed of network confirmations, usually taking 5-30 minutes after sending. In case of blockchain network congestion, this time may increase. Once a transaction is loaded onto the network, our service cannot influence the speed of fund transfers.

Cashin applications usually take between 30 minutes and 4 hours. In rare cases, up to 8 hours. Applications created after 20:00 are processed the next day. The execution of applications also depends on the operation of banks.

An application may be rejected in the following cases: 1. You did not make the payment after submitting the application. 2. You transferred an incorrect amount, which prevents the system from recognizing your payment. 3. You transferred an amount less than the minimum recommended fee. Applications paid below the system's minimum recommended fee are not processed or refunded. 4. You provided incorrect details, making it impossible for the system to process the payment. 5. You entered an invalid email address.